Tufts University Status

All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational

Student Technologies Operational

Learning Management Systems Operational

Library Technologies Operational

Support Requests Operational

Email Operational

Clinical Services Operational

Financial Applications Operational

HR Applications Operational

Communication & Collaboration Operational

Web Applications Operational

Network Services Operational

Datacenter Services Operational

Research Technologies Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 30, 2025

No incidents reported today.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

Firewall Migration – Post-Migration Testing in Progress

Resolved - Firewall migration was successful and all of the 'critical' services that have been tested are working. Tomorrow, we will conduct our failover testing to verify that if the primary firewall fails, traffic automatically and seamlessly shifts to a standby (secondary) firewall with minimal downtime.

If you experience problems accessing services, please contact the TTS Service Desk at it@tufts.edu or 617-627-3376.
Dec 20, 15:17 EST

Identified - The firewall migration was completed at approximately 6:30 a.m. and is now in the validation and testing phase. As expected during this stage, some applications and services may be intermittently inaccessible while testing continues.

Our teams are actively verifying functionality and addressing any identified issues.
If you experience problems accessing services, please contact the TTS Service Desk at it@tufts.edu or 617-627-3376.

Further updates will be posted as testing progresses.
Dec 20, 09:42 EST

Planned Maintenance: Firewall Transition – Saturday, December 20 at 6:00 a.m.

Completed - The scheduled maintenance has been completed.
Dec 20, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 06:00 EST

Scheduled - Tufts Technology Services (TTS) will transition to a new network firewall on Saturday, December 20, beginning at 6:00 a.m.

An outage of at least 30-minute is expected during the switch from the current firewall—now at end-of-life—to a newer, more secure system. During this window, access to Tufts-hosted services and applications may be temporarily unavailable.

What You Need to Know:
• Tufts-hosted applications (i.e., such as PeopleSoft, Axium, Data Warehouse, Tableau, Salesforce, ServiceNow, SIS, StringSoft) running in our on-campus Data Center—may experience brief interruptions during the transition.
• Cloud-based applications (e.g., Canvas, Microsoft 365, Zoom, Box) will remain accessible. If you are on campus, you will still have access to the network and can continue using single sign-on (SSO) for these services.
• While we do not anticipate major issues following the upgrade, some services may require restarts or additional steps to resume normal operation. Our teams will be actively monitoring and responding to any service needs.

This upgrade is a key step in enhancing the security and performance of Tufts’ network infrastructure.
Thank you for your patience and understanding.

For assistance after the maintenance, please contact the TTS Service Desk at it@tufts.edu or 617-627-3376.
Dec 1, 12:10 EST

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.