Investigating - Apptricity is currently experiencing slower-than-usual performance due to high-volume activity. You may notice delays or latency when accessing or using the system.

Our team, in partnership with the vendor, is actively monitoring the situation and working to maintain performance. We appreciate your patience as we work to resolve this issue

Jun 24, 2026 - 15:34 EDT

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational
Student Technologies Operational
Learning Management Systems Operational
Library Technologies Operational
Support Requests Operational
Email Operational
Clinical Services Operational
Financial Applications Degraded Performance
HR Applications Operational
Communication & Collaboration Operational
Web Applications Operational
Network Services Operational
Datacenter Services Operational
Research Technologies Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 3, 2026

No incidents reported today.

Jul 2, 2026
Resolved - The issue with inbound calls to Talkdesk Contact Center is resolved at this time. TTS is continuing to monitor the situation.
Jul 2, 12:37 EDT
Investigating - There is currently an issue with inbound calls to Talkdesk (our cloud contact center) - we have escalated with our vendor as an urgent matter, and will post additional info here as available. This is not isolated to Tufts, it is part of a larger issue.
Jul 2, 12:24 EDT
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

Unresolved incident: Apptricity issues.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.